Shipping Policy

Shipping Policy

Company Name: Xwglobaltrade
Website: [Xwglobaltrade.com]

Thank you for choosing Xwglobaltrade. We are dedicated to delivering your orders promptly and safely. Please review our shipping policy below:

1. Order Processing

Orders are processed within [1–3 business days] after receiving your order confirmation. Processing times exclude weekends and holidays.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 5–7 business days

• Expedited Shipping: Estimated delivery within 2–3 business days

• International Shipping: Delivery times vary by destination, typically 7–21 business days

Please note: Delivery times are estimates and may be affected by carrier delays, customs clearance, or other factors.

3. Shipping Costs

Shipping fees are calculated at checkout based on your shipping address and selected shipping method. Free shipping may be available for orders over a specified amount.

4. Order Tracking

Once your order ships, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. International Shipping and Customs

For international orders, customers are responsible for any customs fees, import duties, taxes, or other charges imposed by the destination country.

6. Shipping Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact the shipping carrier to file a claim. You can also reach out to us for assistance.

8. Contact Us

If you have questions about shipping, please contact us:
📧 Email: business@xwglobaltrade.com
📞 Phone: +852 53655249